Return & Exchange

Our BIGCARTEL policy is as follows:

ALL ITEMS ARE FINAL SALE. WE DO NOT ACCEPT RETURNS/EXCHANGES

SAMPLE SALE ITEMS ARE FINAL SALE.

*FOR A PAYPAL RECEIPT*  [email protected]

CUSTOMERS ARE RESPONSIBLE FOR ALL SHIPPING FEES

NOTE: IF ITEM ARRIVES BROKEN, PLEASE EMAIL US WITHIN 24 HOURS WITH A PICTURE OF THE ITEM.

FOR ANY TYPE OF EXCHANGE- CUSTOMERS ARE RESPONSIBLE FOR ALL SHIPPING FEES (WHEN SENDING ITEM AND ALSO WHEN ITEM IS SHIPPED BY US).

WE ARE NOT RESPONSIBLE FOR LOST/DAMAGED PACKAGES  IF YOUR PACKAGE STATES IT WAS DELIVERED .

FOR EARRING REPAIRS PLEASE EMAIL US WITH YOUR PAYPAL RECEIPT*: [email protected]